Privacy Policy

Introduction

Outsource ("we," "our," "us") is committed to protecting the privacy of our clients, employees, applicants, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with us, in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta's Personal Information Protection Act (PIPA).

Information We Collect

• Personal Information from Applicants: We may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and resume when you apply for a job or contact us for services.
• Information from Clients: We may collect information provided by clients, such as company name, contact details, job descriptions, and requirements for open positions.
• Personal Information from Employees: We may collect personal information from our employees, including but not limited to, contact information, employment history, educational background, performance evaluations, payroll information, and any other information necessary for employment-related purposes.
• Non-Personal Information: We may collect non-personal information, such as your browser type, operating system, and website usage data, to improve our services and website experience.

How We Use Your Information

We may use the information we collect from you for the following purposes:

• Providing Services: To provide, maintain, and improve our services, including workforce solutions and client support.
• Communication: To communicate with you, including responding to your inquiries, sending updates, and providing information about our services.
• Recruitment: To process job applications, conduct interviews, and make hiring decisions.
• Client Support: To match applicants with clients based on the job descriptions and requirements provided by the clients.
• Compliance: To comply with legal obligations and protect our legal rights.

Information Sharing and Disclosure

We may share your information in the following circumstances:

• With Your Consent: We may share your information with third parties if you have given us your explicit consent to do so.
• Service Providers: We may share your information with trusted service providers who assist us in operating our business, such as IT support, background check services, and payroll processors. These providers are required to protect your information and use it only for the purposes we specify.
• Clients: We may share applicants' information with clients for the purpose of job matching and recruitment.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or electronic storage method is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to access, correct, or delete your personal information held by us. You may also have the right to restrict or object to the processing of your data. To exercise these rights, please contact us using the information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Attention Privacy Officer
780-901-1483
info@myoutsource.ca

Accountability

Our Privacy Officer is responsible for ensuring compliance with this Privacy Policy and applicable privacy legislation. You can contact our Privacy Officer using the contact details provided above.